A cancellation free of charge for a stay ranging from one to two nights is possible until 7 days in advance (before 12 am). For any cancellations after this point we charge 80% of the total costs for the booked stay.
For a stay of three or more nights, a cancellation free of charge is possible until 30 days before the planned day of arrival. For any cancellations after this point we charge 80% of the total costs for the booked stay, unless we can rent the room to others.
Holidays: During Easter, Ascension Day, Pentecost, the OstseeMan weekend, Christmas and New Years cancellations are free of charge until 30 days before arrival. After that we charge 80% of the total costs for the stay, unless we can rent the room to others.
And just for our guest who book directly with great discounts for longer stays:
7 days = 3% discount, 12 days = 5% discount
Travel cancellation insurance
Our tip: Relaxed looking forward to the holiday – cancellation without risk
In order to be able to compensate for possible financial losses in the event of cancellation of your holiday due to illness, accident or unemployment – even within the family – we recommend the products of our partner ERV (Europäische Reiseversicherung AG), the market leader among travel insurers in Germany.
There has been a temporary change in traffic routing, and as a result there is no more parking on the side of the road. But we have secured sufficient parking spots close to the hotel for all our guests. You will receive a map with the information with your reservation confirmation 🙂
Booking directly on our homepage (i.e. here) always costs less than via a reservation service portal.