A cancellation free of charge for a stay ranging from one to two nights is possible until 7 days in advance (before 12 am). For any cancellations after this point we charge 80% of the total costs for the booked stay.
For a stay of three or more nights, a cancellation free of charge is possible until 30 days before the planned day of arrival. For any cancellations after this point we charge 80% of the total costs for the booked stay, unless we can rent the room to others.
During Easter, Ascension Day, Pentecost, the OstseeMan weekend, Christmas and New Years cancellations are free of charge until 30 days before arrival. After that we charge 80% of the total costs for the stay, unless we can rent the room to others.
And just for our guest who book directly with great discounts for longer stays:
7 days = 3% discount, 12 days = 5% discount
Travel cancellation insurance
Our tip: Relaxed looking forward to the holiday – cancellation without risk
In order to be able to compensate for possible financial losses in the event of cancellation of your holiday due to illness, accident or unemployment – even within the family – we recommend the products of our partner ERV (Europäische Reiseversicherung AG), the market leader among travel insurers in Germany.
For travels between October 1st and Easter cancellation free of charge are possible up to 7 days before 12:00 noon the date of arrival. Also for stays of max 2 nights. For cancellations after that deadline we charge 80 % of the total travel cost.
Between Easter and September 30th stays of three nights or more can be cancelled free of charge up to 30 days before 12:00 noon the date of arrival. For cancellations after that deadline […]
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